Privacy Policy

Gaggl Ltd Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: contact@gaggl.tv

What information we collect, use, and why

We collect or use the following information to provide services:

• Names and contact details

• Email Address

• Account information

• Website user information (including user journeys and cookie tracking)

We collect or use the following information for the operation of customer accounts:

• Names and contact details

• Account information, including registration details

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

• Email Address

• Marketing preferences

• Website and app user journey information

Lawful bases

Our lawful bases for collecting or using personal information are:

• Consent

Where we get personal information from

• People directly

How long we keep information

We keep your information for as long as necessary to provide the services and to give you service updates.

In the case where you have accessed and used the service, we will keep the personal data that is used for this purpose for a maximum of 1 year after you last accessed the service.

If you provided us with your personal information to contact us and be updated about the services we will keep your data for a maximum of 5 years after your last correspondence.

Who we share information with

Others we share personal information with:

• Professional or legal advisors

• Professional consultants

• Organisations we’re legally obliged to share personal information with

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access‍

You have the right to ask us for copies of your personal data.

Your right to rectification‍

You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure‍

You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing‍

You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing‍

You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability‍

You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent‍

When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:          

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

13 June 2024

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